0208 0873677

info@pinnacleithub.com

07401 252823

Privacy Policy

Last Updated: 10/04/2024

Thank you for choosing Pinnacle IT Hub. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.pinnacleithub.com or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

1. Information We Collect

We may collect personal information from you when you visit our website or engage with our services. This information may include but is not limited to:

  • Personal identification information (such as name, email address, phone number, postal address, job title, and company name) provided voluntarily by you when contacting us, filling out forms, or using our services.
  • Information automatically collected when you visit our website, including your IP address, browser type, operating system, device information, and browsing preferences through the use of cookies, web beacons, and similar tracking technologies.

2. Use of Information

We may use the information we collect for the following purposes:

  • Providing and maintaining our website and services.
  • Communicating with you and responding to your inquiries, requests, and feedback.
  • Processing transactions and delivering the requested services.
  • Personalising your experience and delivering relevant content and advertisements.
  • Analyzing website usage and trends to improve our services, user experience, and marketing efforts.
  • Protecting against fraudulent or unauthorised activities.

3. Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

  • With your consent or at your direction.
  • To our trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that they agree to keep your information confidential.
  • To comply with legal obligations, regulations, or governmental requests, or to enforce our policies or protect our rights, property, or safety or that of others.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption, firewalls, secure server facilities, access controls, and regular security assessments. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions regarding your personal information, please contact us using the information provided below. We will respond to your request in a reasonable timeframe and in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services, analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base as a whole. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Pinnacle IT Hub. We are not responsible for the privacy practices or content of these third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pinnacle IT Hub
London
United Kingdom
Email: info@pinnacleithub.com
Phone: 02080873677

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.